Your Privacy Matters

Privacy Policy

LOWCOSTTRIP value the privacy of our customers and are committed to protecting their personal information. We believe that the personal information of our customers should not be shared with third parties without prior consent. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services.

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Last Updated: October 31, 2025

Information We Collect

Personal Information

Information provided by you during registration or booking, including your name, contact number, email address, and physical address.

Transaction Information

Details of transactions made on our website, including booking details and payment information.

Usage Data

Information about how you use our websites, such as pages visited, IP address, and device information.

How We Use Your Information

To provide and personalize our services to you.

To communicate with you regarding your bookings, updates, and promotions.

To process transactions and bookings efficiently.

To improve our website and services based on usage patterns and feedback.

Data Security Information

We have implemented extensive security measures to protect your information, including firewalls and monitoring systems. Any suspicious activity or transactions are thoroughly investigated to maintain the integrity of our services.

Third-Party Entities

Our privacy policy applies only to information collected and processed by the company. It does not cover third-party entities or websites that are not under our control.

Type of Information We Collect and Its Legal Basis

We collect personal information to provide our services and fulfil legal obligations. This includes information provided during registration, booking, and transactions. We use this information to process bookings, confirm reservations, and keep you informed of transaction status and updates.

How We Use Your Personal Information

We may use your personal information to facilitate bookings, confirm reservations, and send updates via email or WhatsApp. Your information may also be used for customer support and to improve our services.

Reviews and Feedback

We welcome your feedback and reviews. Please email us with any comments or concerns regarding our privacy policy or services.

Questions About Our Privacy Policy?

If you have any questions or concerns about how we handle your personal information, please don't hesitate to reach out to us. We're here to help and ensure your privacy is protected.